About Synamedia

Synamedia is a global leader in video technology and services, providing cutting-edge solutions to the world's largest media, telecoms, and pay-TV operators. With a rich heritage in the video industry, Synamedia offers a comprehensive portfolio of products and services that enable broadcasters, content owners, and service providers to deliver, secure, and monetise their content across multiple platforms. Their offerings range from advanced video delivery and streaming solutions to robust content protection and anti-piracy services, all designed to enhance the viewing experience while safeguarding content rights. Synamedia’s commitment to innovation and excellence has positioned them as a trusted partner for organisations seeking to stay ahead in the rapidly evolving media landscape.

Enhancing Video Encoding Management for a Major Client: A Tailored Solution for Multi-Site Operations

Challenge: Managing Video Encoding Across Multiple Locations

A major client was utilising an advanced encoding solution for on-demand video content. However, the client faced significant challenges due to their operations being spread across two separate sites. The existing management tools within the encoding solution were not designed to support such a configuration, resulting in a lack of visibility and control over the workflow across both locations. This limitation meant that the client had no effective means of managing or monitoring the encoding processes simultaneously at both sites, leading to inefficiencies and potential risks in their video processing operations.

Solution: Developing a Custom Multi-Site Management Application

Creating a Unified Interface for Workflow Management

To address these challenges, Spicy Mango developed a bespoke application that acted as an interface between the client’s video management and encoding platforms. This new application was designed to provide comprehensive queue management, flow control, and job monitoring across both sites. Additionally, we built a dashboard that offered a detailed overview of performance and workflow progress, giving the client full visibility into their encoding operations.

Leveraging AWS for Development and Deployment

The application was fully developed within the Amazon Web Services (AWS) environment, ensuring scalability, reliability, and security. Once development was complete, the solution was deployed live at the client’s data centres, seamlessly integrating with their existing infrastructure. This approach allowed us to deliver a solution that not only met the client’s immediate needs but also provided a robust platform for future growth and adaptability.

Impact: Improved Visibility, Utilisation, and Resilience

Enhanced Control and Monitoring

The implementation of this custom solution has significantly improved the client’s ability to manage their video encoding operations across both sites. The new application provides complete visibility of all encoding jobs across the encoding clusters, enabling the client to monitor and manage workflows more effectively. This level of control ensures that any potential issues can be identified and addressed promptly, reducing downtime and increasing operational efficiency.

Optimised Utilisation and Increased Resilience

One of the key benefits of the solution is its ability to optimise the utilisation of the encoding platform. By providing greater visibility and control, the client can now better allocate resources, ensuring that encoding jobs are distributed efficiently across both sites. The application also enhances the resilience and redundancy of the system by automatically diverting jobs to the site with available capacity, depending on current availability and workload. This not only improves overall performance but also ensures continuity of service even if one site experiences issues.

Future-Ready: A Scalable Solution for Continued Growth

Supporting Ongoing Operations and Expansion

The custom application developed by Spicy Mango is not just a solution for current challenges; it is also designed to support the client’s ongoing operations and future expansion. The scalable nature of the application ensures that as the client’s needs evolve, the system can adapt to handle increased workloads and more complex workflows. This future-proof approach provides the client with the confidence that their video encoding operations will remain efficient, resilient, and capable of supporting their business growth.

Navigating the Challenges of Multi-Site Video Encoding

Overcoming Infrastructure Limitations

One of the primary challenges in this project was overcoming the limitations of the client’s existing infrastructure, which was not designed to manage workflows across multiple sites. By developing a custom interface that bridged the gap between the client’s video management and encoding platforms, Spicy Mango was able to provide a solution that enhanced functionality without requiring a complete overhaul of the existing system.

Ensuring Seamless Integration and Deployment

Another challenge was ensuring that the new application could be seamlessly integrated with the client’s existing infrastructure and deployed without disrupting ongoing operations. By leveraging AWS for development and deployment, we were able to deliver a solution that was both robust and flexible, ensuring a smooth transition and minimal downtime.

A Success Story in Video Encoding Management

Through innovative design, careful planning, and seamless execution, Spicy Mango has helped a major client overcome significant challenges in managing their video encoding operations across multiple sites. The custom solution not only addressed the immediate issues of visibility and control but also laid the foundation for future growth and continued operational excellence. This project exemplifies the power of tailored solutions in meeting complex client needs, ensuring that businesses can operate more efficiently, effectively, and with greater resilience in an increasingly competitive environment.